Shine Support Disability Support Services
Website: www.aidbridge.com.au
Contact: info@shinesupport.com.au | +61 425 150 179
1. Your Privacy
Shine Support Disability Support Services (“Shine Support”, “we”, “us”, “our”) is committed to protecting the privacy and confidentiality of your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. What Information We Collect
We may collect:
- Personal details (name, address, contact details)
- Health and support information
- Financial and funding information related to your NDIS plan
- Website usage data (cookies, IP address)
3. How We Collect It
We collect information:
- Directly from you (forms, phone, email, in person)
- Through our website contact forms
- From third parties with your consent (e.g., other healthcare providers, carers, or plan managers)
4. How We Use It
Your information may be used to:
- Provide you with disability support services
- Coordinate care and funding as per your NDIS plan
- Communicate with you and respond to your queries
- Improve our services and website experience
- Comply with legal obligations
5. Disclosure
We may share your information:
- With our staff and contractors for service delivery
- With the NDIA and other government agencies if required
- With third parties (e.g., other health professionals) with your consent
- As required by law
6. Data Security
We take reasonable steps to protect your information from misuse, loss, unauthorised access, or disclosure. We use secure systems and restrict access to authorised personnel only.
7. Access & Correction
You may request access to or correction of your personal information by contacting us. We will respond within a reasonable timeframe.
8. Cookies & Website Tracking
Our website may use cookies and analytics tools to enhance your experience. You can choose to disable cookies via your browser settings.
9. Changes to This Policy
We may update this Privacy Policy to reflect changes in laws or our practices. Updates will be posted on our website.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact:
📧 info@shinesupport.com.au
📞 +61 425 150 179
Website Terms & Conditions (Policy)
1. Use of Website
By using www.aidbridge.com.au, you agree to these terms and to comply with Australian laws. Content is for general information only and may change without notice.
2. Intellectual Property
All content, logos, and materials on this site are owned by or licensed to Shine Support. You may not reproduce or distribute them without our permission.
3. No Warranty
While we strive for accuracy, we do not guarantee that our website content is complete, current, or error-free.
4. Links to Other Websites
Our website may contain links to external sites. We are not responsible for their content or privacy practices.
5. Limitation of Liability
Shine Support will not be liable for any loss or damage arising from the use of this website.
6. Governing Law
These terms are governed by the laws of New South Wales, Australia.
🏷️ Need Help?
For any questions regarding these policies or your rights as an NDIS participant, please reach out to us anytime:
📧 info@shinesupport.com.au
📞 +61 425 150 179
🌐 www.aidbridge.com.au